Privacy Policy

Introduction

At Baraq, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you use our services.

Information We Collect

We collect various types of information about you, including:

• Personal Information: Such as name, phone number, email, and address, which you provide when creating an account or using our services.
• Payment Information: Such as credit card or bank account details for transactions.
• Location Data: We collect geographical location data to provide you with the best user experience based on your location.
• Device Data: We collect information about the devices you use to access our services.

How We Use Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To process your transactions and manage your account.
• To provide customer service and support.
• To send important information about our services.
• To send marketing messages (you can unsubscribe at any time).
• To analyze and improve our app and website.
• To comply with legal obligations.

Information Sharing

We may share your information in the following circumstances:

• Service Providers: We work with third parties that provide services on our behalf, such as payment processing and analytics.
• Couriers and Partners: We share necessary shipping details with couriers and partners to facilitate delivery.
• Legal Compliance: We may disclose your information if we believe it is necessary to comply with the law.
• Protection: We may share information to protect our rights, property, or the safety of our users.

Data Security

We take reasonable security measures to protect your information from loss, misuse, and unauthorized access. We use SSL encryption to protect your information during transmission.

Your Rights

You have certain rights regarding your personal data, including:

• Access to your personal information.
• Correction of any inaccurate information.
• Requesting deletion of your information (in certain circumstances).
• Objecting to the processing of your data.
• Requesting restriction of processing your data.
• Requesting transfer of your data (data portability).

Cookies

We use cookies and similar technologies to enhance your experience and understand how you use our services. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our site and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@baraq.ae.